Parimatch — Terms and Conditions
These Terms and Conditions (“Terms”) govern the use of the Parimatch website, mobile app, and all related services offered under the Parimatch brand (“Platform”). By accessing or using the Platform, users agree to comply with these Terms. If you do not agree, you must stop using the Platform immediately.
1. Eligibility
1.1. Users must be 18 years or older to register and participate in betting or casino activities.
1.2. Users must ensure that online betting is legal in their jurisdiction before accessing the Platform.
1.3. Parimatch reserves the right to request age verification documents at any time.
2. Account Registration
2.1. To access Parimatch services, users must create an account using accurate personal information.
2.2. Each user may create only one account. Duplicate accounts may be suspended or closed.
2.3. Users are responsible for maintaining the confidentiality of their login details.
2.4. Parimatch may refuse registration or close accounts without providing a reason if misuse is suspected.
3. Verification (KYC)
3.1. Parimatch may require users to complete KYC verification before withdrawals or at any time.
3.2. Verification documents may include:
- Government-issued ID
- Proof of address
- Proof of payment method
3.3. Failing to pass verification may result in account restrictions or closure.
4. Deposits and Withdrawals
4.1. All deposits must be made using payment methods that belong to the user.
4.2. Minimum and maximum limits depend on the chosen method and region.
4.3. Withdrawals may require additional verification for security reasons.
4.4. Parimatch is not responsible for delays caused by banks or payment systems.
4.5. Suspicious transactions may be temporarily blocked for investigation.
5. Betting Rules
5.1. A bet is considered valid only after it has been successfully accepted and recorded by the system.
5.2. Once placed, bets cannot be canceled unless specified otherwise by a promotion.
5.3. Parimatch reserves the right to void bets in case of:
- Technical errors
- Match cancellations
- Fraudulent activity
- Incorrect odds due to system malfunction
5.4. The user is responsible for ensuring the accuracy of their bet selections.
6. Bonuses and Promotions
6.1. Bonus terms, wagering requirements, and eligibility conditions vary by promotion.
6.2. Parimatch may modify or cancel promotions at any time.
6.3. Abuse of bonuses—such as multiple accounts or bonus hunting—may lead to account suspension.
6.4. Users must read each promotion’s specific rules before participating.
7. Responsible Gambling
7.1. Parimatch encourages responsible gaming and provides tools such as:
- Deposit limits
- Loss limits
- Self-exclusion options
7.2. Users showing signs of problem gambling may be restricted from accessing certain features.
7.3. Parimatch does not allow gambling by individuals under 18 or vulnerable persons.
8. Prohibited Activities
Users agree not to engage in:
- Fraud, money laundering, or illegal transactions
- Use of bots, scripts, or cheating software
- Account sharing or selling
- Exploiting platform bugs
- Abusing bonuses or promotions
Violation may result in account termination and confiscation of funds.
9. Fair Use and Technical Issues
9.1. Parimatch strives to maintain uninterrupted service but cannot guarantee constant availability.
9.2. In case of system failure, Parimatch may void affected bets or restore balances to the last known state.
9.3. Parimatch is not liable for losses due to user-side issues such as poor internet connectivity.
10. Intellectual Property
10.1. All trademarks, logos, software, and content on the Platform belong to Parimatch.
10.2. Users cannot copy, modify, or distribute Platform content without written permission.
11. Privacy Policy
11.1. Parimatch collects and processes user data in accordance with its Privacy Policy.
11.2. Data is used to:
- Verify identity
- Process payments
- Improve services
- Ensure security
11.3. Parimatch does not sell or disclose personal data to third parties except as required by law.
12. Account Termination
12.1. Parimatch may suspend or close accounts for:
- Breach of Terms
- Fraud or suspicious activity
- Failure to complete KYC
- Violation of local laws
12.2. Users may request account deletion at any time.
13. Changes to Terms
13.1. Parimatch may update these Terms at any time.
13.2. Continued use of the Platform means acceptance of updated Terms.
14. Limitation of Liability
14.1. Parimatch is not liable for financial losses resulting from betting outcomes or user actions.
14.2. Users understand that gambling carries risk and results are not guaranteed.
14.3. Parimatch is not responsible for technical failures beyond its control.
15. Contact Information
For questions regarding these Terms:
Email: [email protected]
Live Chat: Available 24/7 on the website and app