Contact Us — Parimatch India
Parimatch provides 24/7 customer support to ensure all players receive fast, professional assistance. Whether you have questions about account verification, deposits, withdrawals, bonuses, betting rules, or technical issues, the support team is always available through multiple communication channels. Our goal is to offer quick resolutions and a smooth user experience for every visitor and registered player on the Parimatch platform.
Customer Support Channels
Live Chat (Recommended)
Live chat is the fastest way to contact Parimatch support.
- Available 24/7
- Average response time: 1–2 minutes
- Accessible in the app and website
- Support available in English & regional languages
To use live chat:
Open the Parimatch app or website → tap Help / Live Chat → start conversation.
Email Support
For detailed questions or documentation requests (KYC, verification, complaints):
📧 Email: [email protected]
Average response time: 1–12 hours
This method is recommended for:
- Verification & documents
- Payment issues
- Account questions
- Reporting technical problems
Telegram Support (Region-Dependent)
Some Parimatch users can contact the support team via Telegram.
Telegram: Available directly from the app’s Help menu.
Advantages:
- Fast replies
- Convenient for mobile users
- Easy to send screenshots
Help Center / FAQ Section
The Parimatch FAQ library includes solutions to the most common topics:
- Registration
- Login & security
- Deposits & withdrawals
- Bonus rules
- Betting instructions
- App installation guides
Accessible anytime in the Support section.
Business & Partnership Inquiries
For official business communication, cooperation, and affiliate requests, you can contact the Parimatch partnership division:
📧 Business Email: [email protected]
Security & Responsible Gaming Support
For issues related to responsible gambling tools, account limits, or self-exclusion:
📧 Responsible Gaming: [email protected]
Social Media (Information Only)
These channels are not for support but provide updates, promotions, and announcements:
- YouTube